Admissions Counselor

Job Description

DETAILS :

Job Title : Consultant - Business Development

Website : https : / / www.henryharvin.com /

Location : C-167, Phase- 8B, Industrial Area, S.A.S. Nagar, Mohali.

Working Days : 6 days per week

Working Duration : 8 hours plus a 30-minute lunch break (total duration 8.5 hours)

Shift & Week off : Day Shift & Rotational Week off

Department : Consultant Business Development

Salary Slab : INR15,000 - INR28,000 (per month)

Perks : Flexible timings, flexible weekly off, attractive salary, incentives, and more.

REQUIRED SKILLS :

Exceptional communication and persuasion skills, with a customer-centric mindset

Proficiency in CRM software and sales tools

Ability to maintain a minimum of 2.5 hours of talk time during an 8.5-hour shift

Roles & Responsibilities of Admission Counsellor / Sr. Admission Counsellor

Managing Leads : Convert leads into prospects by connecting with them via phone calls. Present

the course offerings and benefits.

Pitching Courses / Combo Deals to Customers : Introduce new courses and combo deals to

customers, offering discounts or seasonal promotions. Understand their educational needs and

requirements to provide tailored packages.

Pre-Sales Follow-up : Send detailed course information via emails and follow up with customers

diligently. Call them back to offer discounts and address any inquiries.

Post-Sales Follow-up : After customers agree to enroll, follow up with them to address any

issues they may face. Resolve their queries in coordination with the customer support team.

Callbacks for Missed Leads : Make callbacks to missed leads and convert them into prospects.

Update Conversions on WhatsApp Group : Share updates about total conversions in the PP

sales group on WhatsApp.

Payment Verification : Ensure completed payments from candidates who have opted for the

course. Check the payment sheet and take necessary actions, such as creating batches

accordingly.

Submit your cv on : [HIDDEN TEXT] / 9289528844

Skills Required

Exceptional communication and persuasion skills, Proficiency in CRM software and sales tools