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Implementation Specialist

Implementation Specialist

ConfidentialHyderabad / Secunderabad, Telangana, India
30+ days ago
Job description

SUMMARY

This position is responsible for the initial software set-up of new clients, client properties, and client property vendors. The position also assists with the daily processing of customer invoices. Applicant should be well-versed in the multifamily industry, have exceptional customer service and organizational skills, as well as above average computer skills.

PRIMARY RESPONSIBILITIES

  • Setup of Clients, Property sites, and Vendors for Invoice Processing
  • Maintain and update Vendor accounts as needed.
  • Provide guidance to client through the implementation process.
  • Generate daily reports of received and outstanding property invoices.
  • Research and resolve client questions, issues and problems.
  • Review data inputs for accuracy / completeness.
  • Assist with preparation and scanning of invoices.
  • Assist with keying invoices into invoice processing application (VES).

REQUIRED KNOWLEDGE / SKILLS / ABILITIES

  • Ability to learn and utilize new procedures and processes quickly.
  • Intermediate to Advanced knowledge of Microsoft Office products including Excel, Word andInternet Explorer testing may be requested.
  • Experience in fast paced, production environment.
  • High level of organizational skills.
  • Detail oriented.
  • Ability to multitask.
  • Ability and desire to work within a team environment.
  • Able to quickly analyze and troubleshoot problem issues.
  • High School diploma or equivalent is required Bachelor's degree in related field preferred.
  • Multifamily experience or property management experience is preferred.
  • 10-Key desirable.
  • Professional demeanor.
  • Able to sit or stand for frequent periods in the same location with some opportunity to move about.
  • Able to stoop or lift light material (typically less than 8 pounds).
  • Overtime may be required to meet department deadlines.

    • Skills Required

    10-Key

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    Implementation Specialist • Hyderabad / Secunderabad, Telangana, India