Location : Chennai
Experience : 6 - 9 Years
The Value You Deliver-
To be a successful candidate, you will be responsible for Platform support by providing required support in Splunk, NMS, Trapx NNMi DxNetops (CAPC & NFA) HP NNM, Broadcom tools , NMS, SDM, Syslogs , DxNetops ( CAPC & NFA) & Saas applications like ThousandEyes / Catchpoint / Datadog In this role, the engineer works in collaboration with team to :
- Support infrastructure and services to maximize uptime and minimize impact to customers
- Develop modules / scripts for configuration management, application build, and deployment
- Build, scale and optimize critical production systems
- Work closely with developers & network Engineering teams on projects
- Schedule and coordinate maintenance for critical systems
The Skills that are Key to this role
Technical / Behavioral
Demonstrate sense of urgency, maturity and customer service mindset in day to day workGood understanding of system / network programming.Development skills - Python, ansible, Knowledge on GitHub, API handling.Integration of platforms, Working on Opensource platforms, webhooksBasic knowledge on Shell scriptingKnowledge on AWS resources and its usage.Resolving JIRA / Sprint Stories as per internal SLA’s. Handle additional backlog volume based on the situation – Lead from the frontProviding On Call Support and Stepping up to cover any gaps during holidays, vacations & last-minute unforeseen situationsWork with Scrum Master and Product Owner to ensure backlog is maintained at a healthy rateEffective communication skills, both written and verbalReady to work in a fast-changing environmentExcellent Communication and presentation skills.The Skills that are Good To Have for this role
Ability to carry out monitoring and performance analysisKnowledge in Agile Project Management MethodologyStrong analytical and interpersonal skillsProficient with engineering methodologies and best practices