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Assistant Quality Manager

Assistant Quality Manager

Infosys BPMtamil nadu, tamil nadu, in
30+ days ago
Job description

Greetings from Infosys BPM Ltd.,

We are hiring Assistant Quality Manager for a Banking project at Chennai, please find the below job description for your reference and apply if interested.

Job Role : Assistant Quality Manager

Work Location : Chennai (work from office)

Education Qualification : Full-time graduation / Post graduation

Experience required : At least 6 years of experience in Quality and Process Improvement in banking Domain

Job Description :

  • Good experience & knowledge in Quality management Systems, Process Improvement, Service Delivery Quality Management Systems.
  • Good working knowledge of Quality Control methodologies.
  • Good working knowledge of Root Cause Analysis (RCA), Failure Mode Effects Analysis (FMEA), Lean methodologies.
  • Experience on Quality Assurance practices leading Stable and predictable process performance.
  • Experience in leveraging & proven expertise in replicating key best practices and standards, realizing cross industry synergies.
  • Experience in leveraging industry leading Quality audit platforms to enhanced user experience and efficiency of the Quality Team.
  • Experience in managing transition accounts and driving early-stage interventions to ensure Right first-time implementation of quality processes.
  • Process Improvement Methodologies, Diagnosis and implementation of improvement opportunities to solve chronic business challenges focusing on process effectiveness and efficiency with examples walkthroughs.
  • Ability to enhance key metrics by driving focused initiatives by partnering with delivery and client teams leading business benefits.
  • Ability to analyze complex data and share key process and business inferences / insights with the leadership team.
  • Ability to project manage complex change initiatives by partnering with clients.
  • Lean and Six Sigma concepts understanding, ability to demonstrate quality concepts and leveraging to meet business objectives.
  • Work closely with the Training Team to drive key Knowledge Management initiatives and close loop implementation of training need analysis
  • Strong communication skills.

Regards,

Infosys BPM Talent Acquisition Team

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Manager Quality • tamil nadu, tamil nadu, in

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