Community Associate

Community Associate – Job Description

Location : Xylem Karnataka

Job Type : Full-time

Salary : Best in the industry

Experience : 2+ years preferred

Language Requirement : Proficiency in Kannada & English (Written and Spoken)

Job Overview

Xylem Karnataka is seeking a Community Associate to build, manage, and grow our online and offline communities. The role requires a strategic thinker with strong content creation abilities and a passion for fostering engaging interactions with students and stakeholders.

The ideal candidate will have a deep understanding of social media, audience engagement, and digital content distribution—helping drive Xylem’s vision of empowering learners across Karnataka.

Key Responsibilities

1. Content Creation & Management

Develop, plan, and create engaging content for platforms including social media, WhatsApp, Telegram, and the website.

Coordinate with the creative team to design visually appealing graphics, videos, and written content.

Monitor content trends and audience preferences to optimize strategies for improved engagement.

2. Community Engagement & Growth

Serve as the primary point of contact for Xylem Karnataka’s community, fostering a supportive and interactive environment.

Build and manage online groups, forums, and social media pages to encourage discussions and participation.

Develop and execute strategies to increase engagement, grow community reach, and strengthen relationships with influencers and key stakeholders.

3. Channel Management

Oversee and optimize all digital channels, including Instagram, YouTube, WhatsApp, and Facebook.

Implement strategies to enhance visibility, engagement, and audience retention.

Track, analyze, and report on performance metrics to ensure continuous improvement in engagement initiatives.

4. Collaboration & Support

Work closely with marketing and academic teams to align content with organizational goals.

Assist in organizing events, webinars, and live sessions to strengthen learner engagement.

Gather and analyze community feedback to support content, service, and product improvements.

Qualifications & Skills

Bachelor’s degree in Communications, Marketing, Journalism, or a related field.

Proven experience in community management and content creation, preferably in the EdTech or education sector .

Proficiency in Kannada & English (Written and Spoken).

Strong understanding of social media platforms, content distribution, and engagement strategies.

Hands-on experience with content creation tools and social media management platforms.

Ability to work both independently and collaboratively, managing multiple projects efficiently.

Excellent organizational and analytical skills with the ability to track and measure engagement metrics.

Why Join Us?

Dynamic Work Environment : Work in a fast-paced, growth-oriented organization.

Impactful Role : Help build and nurture a thriving educational community.

Competitive Compensation : Salary and benefits aligned with industry standards.