Principal Engineer - IT Product Support

Description :

In this role, you will work on Oracle applications finance modules support for the company's business solutions within a defined Software Development Lifecycle. Supports and assist other developers / team members in testing and debugs of software programs and enhancements to meet project plan goals.

Responsibilities

• Act as Subject Matter Expert on Oracle EBS Revenue Management and Billing
• Hands on Experience in Oracle E-Business Suite Release 12 with strong knowledge of Revenue Management and Billing (ORMB) functional, configuration, and testing. Understanding of ORMB data model.
• Business domain knowledge in the areas of financial systems including pricing, Revenue Management Accounting, rating, billing, accounts receivable, incentives and revenue reporting
• Deriving resolution of application problems / issues predominantly in O2C Cycle.
• Diagnoses and resolves complex application issues, working with clients (primarily internal, occasionally external), other IT departments and suppliers as appropriate.
• Works autonomously to recreate problems and identify necessary fixes using a variety of software tools and resources.
• Identifies system bugs and refer the most complex cases to Tier-Three support.
• Flexibility in supporting production, upgrades, changes, and user support via on-call rotation
• Supporting key business processes / activities including Month end and Year end support activities to Business users.
• Partners with business and technology managers to elicit, analyze, translate, and document business requirements into technical requirements.
• Proficient in writing Functional Design Documents
• Experience in mapping business requirements, gap analysis and preparation of Functional / Technical Design documents
• Effectively resolve problems and roadblocks as they occur, consistently following through on details while driving innovation as well as issue resolution and anticipates and prevents problems before they occur.
• Regularly ensuring good health of production systems and data integrity with upstream / downstream systems
• Utilizing past experience to implement innovative approaches to help improve business processes and system performance
• Manage multiple tasks simultaneously, prioritize workload effectively, and thrive in a dynamic environment

Qualifications

Required Skills

Pay range and compensation package

What makes you stand out?

Why join our team :

(NYSE : MMC) is the world’s leading professional services firm in the areas of risk, strategy and people. The Company’s more than 85,000 colleagues advise clients in over 130 countries. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. data-driven risk advisory services and insurance solutions to commercial and consumer clients. develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and well being for a changing workforce. serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit , or follow us on and .

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex / gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person

Marsh McLennan (NYSE : MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses : Marsh, Guy Carpenter, Mercer and Oliver Wyman . With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marshmclennan.com , or follow on LinkedIn and X.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex / gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.