Perform end-to-end OTC activities including : Sales order processing and validationInvoice generation and dispatchPayment follow-ups and collectionsCash application and bank reconciliationsCredit management and customer master data maintenanceDispute and deduction managementHandle client interactions and respond to queries via email / calls within defined SLAs.Monitor customer accounts to identify outstanding debts and proactively follow up.Reconcile accounts receivable ledger to ensure accuracy.Support month-end and year-end closing processes.Prepare daily / weekly / monthly reports and dashboards.Adhere to internal controls compliance and SOX requirements.Identify and implement process improvement opportunities.Provide training and support to new team members.Qualifications & Skills :Bachelors degree in Commerce Finance Accounting or related field.24 years of relevant experience in OTC processes in a BPO or shared services environment.Hands-on experience with ERP systems (e.g. SAP Oracle MS Dynamics).Strong understanding of accounting principles and financial processes.Proficiency in MS Excel and reporting tools.Good communication and interpersonal skills.Ability to multitask and work in a fast-paced environment.Strong analytical and problem-solving abilities.Flexible to work in shifts (as required by the client / business).Qualifications :
Commerce Graduate and Good in Excel
Remote Work : No
Employment Type : Full-time
Key Skills
Journal Entry,Customer Service,Collection effort,A / R Management,Past due Account,General Ledger Accounting,Accounting,Excel,Payroll,Financial statement,Collection procedures,Customer Account,Delinquents Account,Direct Reports,Timely collections
Experience : years
Vacancy : 1