UX / CX Designer

Job Title : UX / CX Designer

Location : Remote, India

Company : Platonix – Soul-Centric Wellness OTT Platform

About Platonix :

Platonix is a cutting-edge OTT wellness platform creating live, interactive, and deeply personal experiences connecting creators and audiences across mind, body, and soul. We are building a Soul-Tech ecosystem where innovative technology meets holistic wellbeing.

Role Overview :

We're seeking a passionate UX / CX Designer to shape intuitive, engaging, and empathetic user experiences across our digital platforms. The ideal candidate will deeply understand user needs and behaviors to craft journeys that delight our global community of wellness seekers and content creators. This role bridges user experience with customer experience to ensure frictionless interactions throughout our platform lifecycle.

Key Responsibilities :

• Lead end-to-end UX design efforts for web, mobile apps, and live streaming experiences.
• Conduct user research, personas, journey mapping, and heuristic evaluations to inform design choices.
• Translate insights and data into wireframes, prototypes, and detailed design specs aligned with brand and accessibility standards.
• Collaborate with product owners, engineers, AI specialists, and content creators to implement impactful CX improvements.
• Design and optimize interactive touchpoints to drive engagement, retention, and satisfaction.
• Define CX metrics, gather user feedback post-launch, and iterate designs based on analytics and qualitative insights.
• Advocate for a user-first approach balancing emotional connection and usability with Platonix's soul-centric vision.
• Stay updated on UX / CX best practices, wellness tech trends, and emerging design tools.

Required Skills & Experience :

Why Join Platonix

Skills Required

Css, Adobe Xd, Js, Ux Design, Html, User Research, Figma, Sketch, Interaction Design, Prototyping