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ServiceNow Architect

ServiceNow Architect

Tata Consultancy ServicesMumbai, Maharashtra, India
15 hours ago
Job description

Skill- Service Now Architect

Location- PAN India

Exp- 8 Year ++

  • ServiceNow platform engineering with ITSM Modules including Service Request, Incident,

Problem, Change, Rot and Configuration Management and security / regulatory disciplines

  • Industry and project experience of 8+ years with ServiceNow
  • Experience of significant Service Now implementations which span ITSM and security / regulatory disciplines
  • Good understanding of ServiceNow capabilities
  • Strong experience working with ServiceNow platform essential modules (e.g., ITSM, ITOM, CMDB, ITAM,
  • GRC, SecOps, HR, IM, Service Requests Management with SLAs, Knowledge Management, Discovery)

    • Experience in S2P & MDM setup in EC Pro, Service Catalogs, Integrations.

  • Designing, engineering and configuring ServiceNow to automate internal Information Technology

    • Infrastructure Library (ITIL) processes

  • Thorough knowledge on workflows, tables, script, flow designer and integration hub.
  • Excellent knowledge on Enterprise Security and Architecture, middleware and discovery technologies,

    • database design schemas and data modelling

  • Strong analytical skills, communication, and presentation skills
  • Ability to manage development teams, customers and stakeholder expectations
  • Knowledge and experience of Infrastructure Operations, migration as well as ServiceNow Integration with

    • Third party system.

  • Strong understanding of the ServiceNow platform and its functionalities.
  • Excellent communication and presentation skills.
  • Project management and problem-solving expertise.
  • Business acumen and ability to translate business needs into technical solutions.
  • Adaptability and willingness to learn new technologies.
  • Analyze and translate business and technical requirements into an architectural blueprint to achieve complex

    • business objectives.

  • Establish and manage a technical governance.
  • Facilitating workshops or meetings to gather requirements, presenting, and validating solutions and

    • test the interpretation of the client’s needs

  • Demonstrate solid insights in designing ServiceNow’s capabilities
  • Produce a detailed functional design document to match customer requirements
  • Serves as an active contributor of leading practices, standards, and thought leadership related to the

    • ServiceNow platform.

  • Experience in working according to agile, scrum or SAFe principles
  • Contribute to the development of opportunities and provide input to grow our business
  • Effectively managing key stakeholders both internally and externally to the organization
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