Center Manager

Job Type : Full-Time

Reports To : GM – Operations

Locations Hiring : Kurnool, Secunderabad, Kukatpally

Industry : Only health Care

About Ferty9 Fertility Center

Ferty9 is one of South India’s leading IVF chains and the 3rd largest in India, with over a decade of expertise in fertility care. We are committed to delivering safe, transparent, and compassionate treatments, supported by advanced technology and a patient-first approach.

Role Overview

We are seeking a Center Manager to drive operational and financial excellence at our IVF centers. The role involves budgeting, performance monitoring, compliance, process optimization, and ensuring a seamless patient experience.

Key Responsibilities

Prepare annual operating budgets & performance targets in line with corporate strategy

Ensure achievement of financial & operational targets

Monitor revenue, profitability & team performance against defined KRAs

Lead cost optimization and compliance initiatives

Oversee SOP implementation, medical record management, and audit readiness

Act as an escalation point for operational issues and ensure medico-legal compliance

Liaise with sales & marketing teams for brand visibility in local markets

Coordinate monthly P&L with the corporate MIS team

Drive patient satisfaction, retention, and conversion metrics

Key Skills & Metrics

Strong leadership & people management skills

Proven ability to achieve financial targets (Revenue, EBITDA, Contribution Margin)

Customer satisfaction (NPS 90%) & retention focus

Excellent knowledge of compliance & medico-legal requirements

Process-driven with attention to detail

Apply Now : careers@ferty9.com