Senior Project Manager

We are seeking a highly skilled and experienced Senior Project Manager to lead Microsoft-focused projects involving multiple Customer Relationship Management (CRM) platforms. The role involves managing complex, large-scale implementations, integrations, and enhancements of CRM systems across diverse business units.

About the Role

The role involves managing complex, large-scale implementations, integrations, and enhancements of CRM systems across diverse business units.

Responsibilities

• Lead end-to-end project management for CRM implementations, integrations, and upgrades within the Microsoft technology ecosystem.
• Manage multiple CRM platforms simultaneously, ensuring seamless coordination and delivery across cross-functional teams.
• Define project scope, objectives, timelines, and deliverables in alignment with client requirements and business goals.
• Collaborate with business stakeholders, technical architects, and vendors to ensure CRM solutions meet functional and technical needs.
• Monitor and report on project progress, risks, budgets, and resource allocation to ensure successful outcomes.
• Ensure compliance with organizational governance, quality standards, and data security policies.
• Act as the primary point of contact for stakeholders in Japan and global teams, facilitating clear communication and issue resolution.
• Drive continuous improvements, adoption strategies, and best practices in CRM program management.

Qualifications

Required Skills

Preferred Skills

Pay range and compensation package

(Pay range or salary or compensation)

Equal Opportunity Statement

(Include a statement on commitment to diversity and inclusivity.)