Uk travel sales agents
ConfidentialDelhi5 days ago
Job descriptionManage inbound and outbound calls from UK-based customers seeking travel-related services Understand customer travel requirements including destination, travel dates, and preferences Recommend and sell appropriate flight options, hotels, holiday packages, and travel insurance Use GDS (Amadeus / Sabre / Galileo) to search fares, availability, and process bookings Convert qualified leads into confirmed bookings while achieving sales targets Upsell additional services such as extra baggage, seat selection, and car rentals Ensure a seamless customer experience from enquiry to post-booking support Maintain accurate records of customer interactions, bookings, and payment details in CRM systems Stay up to date on airline policies, destination updates, fare rules, and market trends Work collaboratively with internal teams to resolve booking issues, amendments, or cancellations
Requirements :
- 3 to 8 years of experience in travel sales targeting the UK market
- Strong working knowledge of GDS (Amadeus / Sabre / Galileo)
- Excellent communication skills in English with a UK-friendly approach
- Proven ability to meet and exceed sales targets in a high-volume environment
- Deep understanding of international travel routes, fare types, and airline policies
- Proficiency in using CRM tools, travel portals, and booking platforms
- Ability to manage customer expectations and provide high-quality service
- Flexibility to work UK business hours
- Prior experience in a UK-based travel campaign or with UK-based customers
- Background working in a B2C or OTA (Online Travel Agency) environment
- Familiarity with travel insurance, visa processes, and add-on services
Preferred Qualifications :
Skills Required
Sales Strategy, crm software, Market Research, Negotiation Skills, Customer Service, Destination Knowledge
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