Client Engagement Associate – Research & Consulting

About Nextyn

Nextyn is a fast-growing research and consulting company, helping clients across industries with actionable insights, expert connections, and data-driven strategies. We work with global businesses to solve complex problems through primary and secondary research, expert consultations, and tailored solutions.

Role Overview

We are looking for a motivated and client-focused Client Engagement Associate to join our Research & Consulting team. This role involves managing inbound client inquiries, understanding their requirements, positioning Nextyn's services effectively, and converting prospects into long-term relationships. You will act as the first touchpoint for clients, ensuring they experience value from the very beginning of their engagement with us.

Key Responsibilities

• Serve as the primary point of contact for inbound leads via calls, emails, and website inquiries.
• Understand client requirements and communicate how Nextyn's research and consulting solutions can address them.
• Qualify leads, prepare customized proposals, and follow up to drive conversions.
• Collaborate with the Research & Consulting team to design solutions aligned with client needs.
• Maintain accurate client records and sales pipeline updates in CRM tools.
• Build and nurture relationships with clients to foster repeat business and long-term engagement.
• Partner with the marketing team to provide feedback on lead quality and campaign effectiveness.
• Consistently meet or exceed monthly and quarterly targets.

Requirements

What We Offer

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Skills Required

Ms Office Tools