🌟 Join Our Team as an HR Employee Relations Specialist! 🌟
📍 Location : Vadodara | 🕒 Night Shifts (U.S. Client Alignment)
Are you passionate about building a fair, respectful, and compliant workplace?
We’re looking for a skilled and empathetic HR Employee Relations Specialist to be the bridge between employees and management in our fast-paced BPO environment .
In this role, you’ll be the go-to person for resolving conflicts, guiding managers, and ensuring that our people feel supported while policies and labor laws are upheld. Your impact will directly shape trust, culture, and employee well-being.
🚀 What You’ll Do
- Serve as the first point of contact for employee grievances, complaints, and disputes
- Conduct fair and impartial investigations into harassment, misconduct, or policy violations
- Guide managers on disciplinary procedures and conflict resolution strategies
- Ensure compliance with company policies and Indian labor laws
- Maintain accurate and confidential case records
- Review and update HR policies related to workplace conduct and relations
- Partner with the legal team on complex employee relations cases
- Drive initiatives that promote fairness, respect, and employee trust
🎯 What We’re Looking For
2–3 years of proven employee relations experience , ideally in the BPO industryStrong skills in conflict resolution and mediationIn-depth understanding of Indian labor lawsExcellent communication, negotiation, and interpersonal abilitiesHigh degree of empathy, discretion, and professionalismStrong analytical and problem-solving skillsWillingness to work night shifts to align with U.S. operations✨ If you’re driven to foster a workplace where fairness, respect, and compliance thrive—we’d love to hear from you! Apply today and be a trusted voice for our people.