Reporting Specialist

We are seeking a highly analytical and detail-oriented Operations Reporting Specialist to join our dynamic team. In this critical role, you will be instrumental in transforming raw operational data into actionable insights, empowering our leadership to make informed decisions and optimize performance across the organization. If you have a passion for data, a keen eye for detail, and the ability to communicate complex information clearly, we encourage you to apply!

What You'll Do :

Data Collection & Management : Gather, consolidate, and validate operational data from various sources (e.g., CRM, ERP, internal databases, spreadsheets).

Report Generation : Design, develop, and maintain a suite of regular and ad-hoc operational reports and dashboards (daily, weekly, monthly, quarterly) using tools like [mention specific tools, e.g., Excel, Tableau, Power BI, SQL].

Performance Analysis : Analyze key operational metrics (KPIs) to identify trends, anomalies, and areas for improvement. Provide insights into operational efficiency, productivity, and service levels.

Data Visualization : Create compelling and easy-to-understand data visualizations that effectively communicate complex information to diverse audiences, including senior management.

Process Improvement : Collaborate with operations teams to understand reporting needs, streamline data collection processes, and enhance the accuracy and relevance of reports.

Ad-hoc Requests : Respond to urgent data and reporting requests from various departments, ensuring timely and accurate delivery.

Documentation : Maintain comprehensive documentation for reporting processes, data sources, and report definitions.

Quality Assurance : Ensure the accuracy, consistency, and integrity of all reported data.

What You'll Bring :

Education : Bachelor's degree in Business Administration, Data Analytics, Statistics, Finance, or a related quantitative field.

Experience : 2-4 years of experience in a data analysis, reporting, or business intelligence role, preferably within an operations environment.

Technical Proficiency :

Advanced Excel skills are a must (pivot tables, VLOOKUP, complex formulas, data modeling).

Proficiency with at least one data visualization tool (e.g., Tableau, Power BI, Qlik Sense ).

Experience with SQL for data extraction and manipulation is highly desirable.

Familiarity with CRM (e.g., Salesforce) or ERP systems is a plus.

Analytical Skills : Strong analytical and problem-solving abilities with a meticulous attention to detail.

Communication : Excellent written and verbal communication skills, with the ability to translate technical data into clear, concise, and actionable business insights for non-technical stakeholders.

Proactiveness : Self-starter with the ability to work independently and manage multiple priorities in a fast-paced environment.

Collaboration : Proven ability to work effectively in a team-oriented and cross-functional setting.

Bonus Points If You Have :

Experience with scripting languages (e.g., Python, R) for data analysis.

Knowledge of statistical analysis techniques.