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Customer Service Specialist

Customer Service Specialist

Masadirmount, India
14 hours ago
Job description

Make the move from a Job to a Career. Learn Airlines intricate standard operating processes and superior customer service skills to embark a career in airlines.

If you are a motivated team player with strong customer service attitude that drives customer satisfaction, then we have the perfect role for you!

We are hiring Customer Service Experts for our Airline client.

  • EXCELLENT COMMUNICATION SKILLS

Industry Worked in : Aviation, Hospitality, Travel, OTA, BPO

Location : Gurgaon (Gurugram)

Job Requirement :

  • Excellent communication Skills in English is a pre-requisite
  • Ability to communicate effectively with customers on either a call or email or chat or a combination
  • Confident, Energetic & Assertive while conversing
  • Good working knowledge of MS Office (Word, Excel, Outlook)
  • GDS – Hands on experience in Amadeus or Galileo will be an added advantage
  • Ability to handle complex situations
  • Should be flexible to work in shifts in a 24X7 operation with rotational week-offs as per process requirements
  • Prior work experience in Customer Service or Reservations in Aviation, Hospitality, Travel, OTA or in a BPO, will be helpful
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    Customer Service • mount, India

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