Job Title : Technology & Operations Manager India (IT Manager)
Location : Bangalore
Experience : 5+ years
About Us :
Hillarys Window Coverings India Pvt. Ltd., a Hunter Douglas brand, brings 50+ years of UK expertise in premium, tailor-made curtains and blinds to India. We are looking for a dynamic Technology & Operations Manager to lead our tech systems, streamline operations, and support business growth in the Indian market.
Key Responsibilities :
- Local Tech Stack Ownership : Manage and localize core systems (CRM, Order Management, Scheduling, Fulfilment, Payments) for the Indian market. Customize global platforms to meet local workflows and regulatory requirements.
- Integration & Automation : Build dashboards, lightweight tools, and internal automations to enhance order processing, inventory, and fulfilment. Integrate APIs with logistics partners, payment gateways, and communication platforms (SMS / WhatsApp).
- Engineering Leadership : Manage tech vendors, freelancers, and development agencies. Oversee release planning, QA, and documentation.
- Cross-Functional Collaboration : Partner with Operations, Finance, Customer Experience, and Marketing teams to implement scalable tech solutions. Work closely with global engineering / product teams to ensure smooth data flow and compatibility.
Requirements :
5+ years in IT management, system integration, or technology operations.Strong knowledge of CRM, OMS, and API integration.Proven experience in automation, dashboard / reporting tools (Power BI, Tableau, Google Data Studio).Vendor and project management skills with hands-on problem-solving ability.Familiarity with cloud platforms (AWS / Azure / GCP) and databases (SQL / NoSQL).Excellent communication and stakeholder management skills.Job Functions :
Information Technology | Project Management | Operations
Employment Type : Full-time
Industry : Architecture & Planning | Building Materials | Interior Design
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Skills Required
Nosql, Power Bi, Tableau, Api Integration, Automation, Crm, Sql