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ServiceNow Developer

Tata Consultancy ServicesBengaluru, Karnataka, India

30+ days ago

Job description

Good knowledge on different Service Now modules like Incident, Problem, Change, Asset Management, Service Management, CMDB, Service Portal , Workspaces etc

Ability to both configure and demonstrate solutions in the ServiceNow platform

Experience in ServiceNow Mobile App development and configurations.

Virtual Agent, NLU, AI Search, Performance Analytics in depth knowledge.

Hands on in Workspaces customization – Service Operation Workspace, Asset Workspace

Implementation experience in writing test cases in Automated Tested Framework

Understanding of client side and server-side scripting - business rules, script actions, script includes, UI pages, UI macro, etc.

Flow Designer configuration, report development, integration components

Should have good understanding of Data Sources, Import sets and Transform maps.

Understand the Service Level Agreement for support environment.

Good to have external tools integration done with ServiceNow using web services (SOAP, REST) and e-bonding

Good Knowledge of ITIL Framework along with processes.

Ability to suggest new approaches for the implementation of new module.

In depth knowledge of servicenow to find Product level bugs post upgrade.

Ability to implement end to end module using service now components

Should have workspaces customisation experience

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Servicenow Developer • Bengaluru, Karnataka, India