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Customer Service Representative
TPernakulam, kerala, in30+ days ago
Job descriptionExcellent verbal and written communication skills in English Ability to work in rotational shifts (including night shifts) Basic computer proficiency and typing skills Freshers with strong communication are encouraged to apply Must have a stable internet connection and quiet workspace
🌍 Job Title : International Customer Support Executive
📍 Location : Gurgaon (Remote – Work From Home)
🕒 Shift : Rotational, including night shifts
👥 Experience : 0–2 years | Freshers Welcome
📅 Joining : Immediate
Role Overview : We’re looking for enthusiastic and customer-focused individuals to join our international support team. As a Customer Support Executive, you’ll handle voice / email / chat interactions with global customers, ensuring prompt resolution and a seamless experience.
Key Responsibilities :
- Manage inbound and outbound customer queries via voice / email / chat
- Provide accurate information and resolve issues with empathy and professionalism
- Maintain service quality and adhere to process guidelines
- Document interactions and escalate unresolved concerns when necessary
Requirements :
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Customer Service Representative • ernakulam, kerala, in
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