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E-Commerce Executive

EVitamin Business Consulting Pvt. LtdIndore, Madhya Pradesh, India

24 days ago

Job description

Job Title : E-Commerce Business Associate

Job Description :

We are looking for a customer-centric and cordial E-Commerce Business Associate who can streamline all e-commerce activities. You should be able to forecast sales and resolve conflicts. You should be able to grow the business using positive customer experience.

Job Objectives :

To retain long-term consumer relationships
Coordinate with the E-Commerce Manager in planning promotional offers and product discounts
Organize e-commerce activities

Roles & Responsibilities :

Managing Online Portals of the clients

Manage online e-commerce accounts of clients

Respond to customer web inquiries regarding online merchandise or service orders

Assists customers with product selection, answer basic questions and suggest various product options that are available.

Understanding client problems

Ensures prompt and proper resolution of client queries by providing additional information or escalating the issue

Take accountability and responsibility for the work assigned

Competencies Required :

Excellent written and verbal communication skills

Proficiency in MS Office and relevant software

Excellent organizational and time management skills

Ability to work collaboratively with other departments

Handle multiple projects / assignments at the same time

Build client relations

Preferred Education :

Any Graduate or Post Graduate (BE / BBA / MBA)

Work Location & Job Type :

You’ll be required to work full-time from our head office in Indore

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Executive Ecommerce • Indore, Madhya Pradesh, India