Product Manager

We are seeking a dynamic and results-driven Product Manager to lead the development and delivery of our next-generation SaaS solutions, with a particular focus on workflow-driven products and Generative AI applications . This role is ideal for someone with a strong analytical foundation, excellent cross-functional collaboration skills, and a passion for delivering exceptional customer experiences. You will own the product lifecycle from planning to execution, working closely with cross-functional teams to ensure that products are delivered on time, meet high quality standards, and exceed client expectations.

Key Responsibilities :

Drive end-to-end product lifecycle management – from ideation, feature prioritization, to launch and post-launch analysis – for a suite of B2B SaaS products.

Collaborate with engineering, design, marketing, and customer success teams to ensure successful product delivery aligned with business goals and user needs.

Lead workflow definition and optimization , ensuring seamless and scalable customer journeys across the product suite.

Analyze usage data, product metrics, and customer feedback to drive data-informed decisions and continuous product improvement.

Oversee client onboarding, launch, and post-launch experience , prioritizing tasks based on criticality and impact.

Monitor client engagement and health metrics to proactively identify and mitigate potential churn risks.

Work with cross-functional teams to build and scale Gen AI-powered applications , enhancing automation, personalization, and user engagement.

Support internal process improvements and automation initiatives to streamline product operations and accelerate time-to-market.

Serve as a voice of the customer internally, advocating for high-impact features that enhance value and usability.

Qualifications :

1–4 years of post-MBA experience in Product Management or a related field, preferably in SaaS or enterprise technology.

MBA from a Tier-1 institute (e.G., IIMs, MDI, IIFT, or equivalent) strongly preferred.

Demonstrated experience in managing SaaS products and a strong grasp of the software development lifecycle (SDLC) .

Exposure to building or integrating Generative AI capabilities within software products is a strong advantage.

Strong analytical skills with hands-on experience in tools for data analysis and visualization (e.G., Excel, SQL, Tableau, Mixpanel, etc.).

Excellent verbal and written communication skills with a track record of effective stakeholder and client engagement.

Exceptional project management, prioritization, and multitasking abilities in fast-paced environments.

High attention to detail and a strong bias for action and quality.

Nice to Have :

Experience with Agile methodologies and tools like Jira or Asana.

Background in user research or UX / UI collaboration.

Knowledge of AI / ML concepts and real-world implementation in products.