Client Partner

We are seeking a diligent Client Partner to accurately process medical claims transactions and ensure adherence to customer-provided turnaround times. This is a non-voice process role that requires strong attention to detail, good analytical skills, and the ability to work in rotational shifts. The ideal candidate will be a proactive participant in all training activities and will possess a strong understanding of how their work impacts our customers' Key Performance Indicators (KPIs).

Key Responsibilities

• Accurately process medical claims transactions .
• Strive to achieve and maintain productivity standards .
• Adhere to customer-provided turnaround time requirements .
• Actively participate in all training activities, including induction, client-specific, and refresher training on billing and compliance.
• Possess a strong ability to understand the impact of the process on customer KPIs .

Skills and Qualifications Required

Skills Required

Non Voice Process, Analytical Skills, Training Development, Billing System, Typing Speed, Productivity Enhancement