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Assistant Restaurant Manager

Assistant Restaurant Manager

Shilton HospitalityIndia
2 days ago
Job description

Duties : Staff Management :

  • Supervise and coordinate the activities of restaurant staff.
  • Train and onboard new employees.
  • Schedule shifts and manage employee work hours.

Customer Service :

  • Ensure high-quality customer service and address customer concerns.
  • Interact with customers to gather feedback and improve service.

    • Operations :

  • Oversee day-to-day operations, including opening and closing procedures.
  • Ensure compliance with health and safety regulations.
  • Manage inventory and stock levels.

    • Financial Management :

  • Assist in budgeting and financial planning.
  • Monitor and control costs, including food and labor costs.
  • Handle cash and payments accurately.

    • Menu Management :

  • Contribute to the development of menus.
  • Monitor food quality and presentation.

    • Marketing and Promotion :

  • Assist in planning and implementing marketing strategies.
  • Develop promotions to attract customers.

    • Problem Solving :

  • Address issues and resolve conflicts among staff or customers.
  • Identify operational inefficiencies and propose solutions.

    • Training and Development :

  • Conduct training sessions for staff to enhance skills and knowledge.
  • Provide ongoing coaching and feedback.

    • Skills : Communication :

  • Excellent verbal and written communication skills.
  • Ability to interact with both customers and staff effectively.

    • Leadership :

  • Strong leadership skills to motivate and guide the team.
  • Ability to make decisions and take responsibility.

    • Organizational Skills :

  • Efficiently manage time and prioritize tasks.
  • Keep track of inventory, schedules, and other operational aspects.

    • Customer Focus :

  • Commitment to providing an excellent customer experience.
  • Ability to handle customer complaints and feedback professionally.

    • Adaptability :

  • Flexibility to handle the dynamic nature of the restaurant industry.
  • Adapt to changes in the work environment.

    • Problem-Solving :

  • Quick thinking and ability to make decisions under pressure.
  • Analytical skills to identify and solve operational challenges.

    • Financial Acumen :

  • Understanding of budgeting and financial management.
  • Ability to control costs and maximize profitability.

    • Teamwork :

  • Foster a positive team environment.
  • Collaborate with other managers and staff members.

    • Tech-Savvy :

  • Familiarity with restaurant management software.
  • Ability to use point-of-sale (POS) systems and other relevant tools.
  • Being an Assistant Restaurant Manager requires a balance of leadership, customer service, and operational skills. It's crucial to create a positive work environment, deliver excellent service, and contribute to the overall success of the restaurant.
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