Education Counsellor

Job Title :   Admission counsellor - EdTech

Location :  Rohini West, New Delhi

Department :  Admissions / Outbound Sales

Experience Required :  1–5 Years

Employment Type :  Full-Time

Job Summary :

We are seeking an experienced and motivated  Admission Counsellor  to join our dynamic admissions team. You will be responsible for guiding prospective students through our offerings, addressing their academic aspirations, and driving successful admissions conversions through effective communication and relationship management.

Key Responsibilities :

Engage with prospective students via  inbound lead follow-ups  through calls (leads provided).

Drive conversions through  outbound calls , understanding prospects’ needs and offering tailored solutions.

Explain educational programs and services  clearly and effectively.

Conduct  online demos  and counselling sessions to recommend appropriate education plans.

Leverage  product knowledge  to showcase the value and benefits of our offerings.

Build rapport with leads using  excellent listening, soft skills, and presentation abilities .

Consistently  close sales  and  achieve monthly admission targets .

Maintain CRM records  to ensure accurate and up-to-date lead tracking and follow-ups.

Share  weekly performance reports  including sales targets, progress, and challenges with management.

Nurture relationships with existing clients to ensure  continued satisfaction and referrals .

Attend regular  training sessions  to stay informed about new programs and industry updates.

Requirements :

1–5 years  of proven experience in  admission counselling or outbound sales , preferably in the education industry.

Excellent  verbal and written communication  skills.

Strong  interpersonal and client-handling  skills.

Confident, soft-spoken, empathetic , and a good listener.

Strong  problem-solving and decision-making  capabilities.

Highly  adaptable, accountable , and  goal-driven .

Hands-on experience with  CRM software  and lead management tools.