Connectivity Operations Specialist

Are you an organized and detail-oriented professional Do you enjoy collaborating with colleagues and have a passion for IT security If so, we want to hear from you!

Join Open Systems as a Business Operations Specialist

Your Mission :

Join us as a Business Operations Specialist and play a key role in shaping seamless connections between our providers and internal teams. The ideal candidate will manage the preparation of quotations, contract formation, negotiation support, invoicing, and operational coordination. This role requires strong cross-functional collaboration, ensuring accuracy, timeliness, and compliance in all processes.

Our Connectivity Department serves as the crucial interface between Internet Service Providers and our customers, ensuring a highly automated, efficient, and modern approach to global network operations.

Your roles & Responsibilities :

• Prepare and manage order forms, customer quotations, contracts, and other documentation to support the Business Manager and overall operational efficiency.
• Act as an Order Form Specialist, ensuring all details are accurate, complete, and aligned with internal requirements.
• Provide administrative sales support, including documentation management, coordination, and process follow-ups.
• Ensure Asana tasks and workflows are properly managed, updated, and completed within timelines.
• Handle invoice-related activities, including checking, sharing, and compiling invoices in coordination with the Finance team.
• Collaborate closely with cross-functional teams such as Sales, Finance, and Implementation for smooth operational flow.
• Ensure compliance with internal SOPs and contribute to maintaining accuracy and consistency across processes.
• Support the Business Manager with operational tasks—excluding bid management—to enhance team productivity and customer satisfaction.
• Monitor and streamline operational processes to improve efficiency and overall customer experience.

Your Profile :

What we offer :

About Open Systems :

Backed by the Service Experience Promise, Open Systems simply and cost-effectively connects and secures hybrid environments and thus ensures your organization can meet business objectives. Open Systems uniquely focuses on a superior user experience when helping organizations reduce risk, improve efficiency, and accelerate innovation. The Open Systems SASE Experience delivers on the promise of ZTNA with a comprehensive, unified and easy-to-implement and use SASE platform that combines SD-WAN and Security Service Edge delivered as a Service. We provide 24x7 operational management and engineering support from assigned engineering teams and ensure affordable and predictable costs.

Discover more at open-systems.com

Skills Required

Salesforce, Word, Dynamics, Excel