Adobe Journey Optimizer

Description : Job Opening : Adobe Journey Optimizer (AJO) SME / Developer Support | PAN India | 4+ Years |

Work Location : All PS Locations (PAN India)

Experience : 4+ Years

Bill Rate : As per market Standards

Job Type : Contract

Start Date : Immediate / ASAP

About the Role :

We are looking for an experienced Adobe Journey Optimizer (AJO) SME / Developer Support professional to join our Marketing Technology (MarTech) team. This role will focus on implementing, configuring, optimizing, and supporting customer journeys across digital channels, leveraging the Adobe Experience Cloud ecosystem.

You will play a key role in designing journey workflows, personalizing customer experiences, and enabling multi-channel orchestration across Email, Web, Mobile, Push & In-App touchpoints.

Key Responsibilities :

• Act as the Subject Matter Expert (SME) for Adobe Journey Optimizer (AJO).
• Provide hands-on developer support and configuration for multi-channel journeys.
• Design, execute, and optimize journey sequencing across Email, Web, Mobile, Push, and In-App.
• Implement personalization & decisioning logic to enhance customer engagement.
• Manage batch & blast / lights-on campaign execution with consistency & governance.
• Collaborate with data, analytics, and campaign teams for journey accuracy & performance.
• Integrate AJO with Adobe Experience Platform (AEP) and Adobe Target.
• Support and enable A / B testing and experimentation as AJO evolves to replace Target.
• Monitor journey performance, troubleshoot issues, and provide production support.
• Maintain campaign governance, workflow documentation, and implementation best practices.
• Build scalable journey components and improve journey execution efficiencies.

Must-Have Skills :

Good to Have :

Technical Environment :

Role Suitability :

This role is ideal for :

Job Details :

Experience Required : 4+ Years

Location : PAN India All PS locations

Bill Rate : As per market standards.

Work Mode : As per project requirement

Start Date : Immediate

How to Apply? :

Interested candidates are requested to share their updated CV along with these details :

Why Join? : - Work on cutting-edge Adobe Experience Cloud solutions

About the Client : A leading global organization focused on delivering innovative personalized customer experiences using Adobe Experience Cloud & Martech ecosystem, driving digital transformation across channels.

Important Notes : - Immediate joiners preferred

If this matches your profile or someone you know, please apply or share!

(ref : hirist.tech)