Job Description :
Essential Job Functions :
- Provide expert technical support in infrastructure services, responding to complex issues and inquiries.
- Assist in the implementation of infrastructure projects and initiatives, executing assigned tasks.
- Continuously monitor and troubleshoot infrastructure systems, ensuring optimal performance.
- Collaborate with the team to improve infrastructure efficiency and resolve technical challenges.
- Participate in the development of infrastructure documentation, including incident reports and configuration details.
- Apply deep technical knowledge to address complex infrastructure-related problems.
- Follow established best practices and standards in infrastructure service delivery.
- Apply critical thinking and technical skills to find solutions to infrastructure issues.
Basic Qualifications :
Bachelor's degree in a relevant field or equivalent combination of education and experienceTypically, 5+ years of relevant work experience in industry, with a minimum of 2 years in a similar roleProven experience in infrastructure technology analysisProficiencies in data analysis and problem-solvingA continuous learner that stays abreast with industry knowledge and technologyOther Qualifications :
An advanced degree in a relevant field is a plusRelevant certifications, such as Cisco CCNA, AWS Certified Solutions Architect, or CompTIA Security+, are a plusAt DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.