Job Description
Position Title
Circle Head - Axis Bank Branch Banking
Department
Axis Bank –Branch Banking
Level / Band
Senior Manager / 501
Role Summary :
To manage sales and business objective of the cluster, meeting or exceeding key targetsTo ensure achievement of sales targets with optimal market coverageTo plan resource allocation and be responsible for financial viability of the clusterTo effectively lead and manage his sales team by providing them with ongoing coachingTo ensure that the sale behavior, sales ethics and sales practices of the sales team comply with company standards andTo closely work with the supervisor to design sales strategies and initiatives that will cause improvement of sales performance acrossOrganizational RelationshipsReports To
State Head
Supervises
Cluster Managers / Relationship Managers
Job DimensionsGeographic Area Covered
Circle
Internal Stakeholders
Training
Product Management
Marketing
Branch Operations
Distribution Operations
External
Channel Partner
Key Result AreasAchieve ANP
targets through assigned branches
Achieve pre-set business targets on ANP, case count, active branch, active sales staff and various KPIs for branch banking and cards verticalWork collectively with the branch manager on the business strategies and implementation plansVisit allocated branches regularly to supervise process and operationsInteract regularly with Relationship Managers to achieve required sales targetTraining Relationship Managers in presentation & selling skillsJoint Sales Calls with sales team on calls on calls with high-ticket clientsDevelop and maintain strong relationship and rapport with bank managers to ensure achieve business nos.Training of the sales team
Train the Relationship Managers and bank’s frontline staff on the products, sales technique, prospecting, objection handling and sales operation and process etcTo train the Relationship Managers on Presentation and Selling SkillsConduct sessions on product pitching and query handling for RMsMonitor sales & provide support
Analyze the productivity of RM’s to ensure they are delivering as per expectations. Suggest the developmental changes and intervene as and when required.Ensure that the high performers are suitably rewarded & kept motivatedMaintain and observe Company’s internal control and standardsAct as an escalation point for issues pertaining to policy issuanceArrange various contests & events for the sales team as well as the customers
Communicate all marketing and sales programs to bank’s frontline staff and ensure awareness and articulationFulfill the approval requirementsAnalyze the customer response to events to judge the feasibility of the events in terms of leads generated vs. the money spentMIS & Reporting
Design and circulate business MIS and reports to various stakeholder as requiredAnalyze data cuts on Business Performance and share the findings with the supervisorsRisk
Participate in risk mitigation plans, contingency planning, and business continuityprograms by executing and reporting within defined timelines. Highlight and recommend process gaps, flaws and process changes.
Skills RequiredTechnical
Product / Subject matter expertiseTeam Management skillsMentoring skillsBusiness perspective & planningPerformance Management skillsFinance / Insurance industry awarenessInterviewing skillsSelf managementProblem solving skillsPeer level co-ordination and influencing skillsBehavioral
Essential
Desired
Interpersonal skills
Communication skills
Creative thinking skills
Supervising / Leadership skills
Teamwork Skills
Influencing skills
Relationship Building skills
Decision making skills
Incumbent CharacteristicsEssential
Desired
Qualification
PG / MBA
Experience
7 - 9 years Sales Experience
