Associate Account Manager - Inbound Sales

Career Details

We're actively hiring an Inbound Associate Account Manager  (experience 0-1 year)  to join our Calicut office in   Govt. Cyberpark. This is an entry-to-mid-level position, where we expect you to enhance our inbound leads by effectively and responsibly managing existing client accounts.

Your role in this regard will be crucial in helping us achieve our sales target, which in turn, will drive growth through retention for our business.

Key Responsibilities

• Inbound Inquiry Management :  Provide prompt response to inbound inquiries (calls, emails, chat, and social platforms, prioritizing those high-priority queries in a matter of minutes.
• Service Knowledge :   Understand customer requirements and match them with the appropriate cybersecurity services offered by Wattlecorp.
• Client Information and CRM System Management :  Qualify leads by accurately maintaining detailed client records, as well as updating CRM systems.
• Product Demonstration and Technical Discussion :  Schedule and coordinate product demos and technical discussions with the sales and / or the technical teams.
• Lead Generation and Conversion :  Follow up with potential clients through personalized communication techniques, thus nurturing relationships and guiding them through the purchase decision.
• Sales Administration and Documentation :  Actively engage in developing proposals, quotations, and preparing sales documentation.
• Product and Marketing Expertise :  Maintain a higher degree of product and market knowledge when handling customer queries.
• Sales Performance and Optimization :   Achieve individual and team-based sales and conversion targets.

Qualifications & Requirements

Preferred Skills

Location :  Govt. Cyberpark, Calicut

Experience :  0-1   Year

Apply if you feel you can confidently meet the above requirements for the concerned position. Once you're done, we'll be looking forward to have you in our team. Join and fuel your management career with Wattlecorp.

Skills Required

Product Demonstration, Lead Generation, Communication Tools, Crm Systems