TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together.
Experience Range : 7 – 12 Yrs
Location - Pan India
What we are looking for
Must Have
Responsibilities
Manage BAU (Business as Usual) Service Delivery for Mainframe OS / Storage in a Technical Capacity
This is for a pure Technical Hands-On role and not for a Team Lead Position
Work on Daily Basis with Client / Customer Mainframe OS-Storage SMEs / Peers
Work on MI (Major Incidents) / P1 (Priority-1) and lesser Tickets as a part of BAU Support
Work on Problem / RCA and Change / CMR Tickets during the weekends.
Provide Business hours support and then On-Call support as is the norm in BAU Service Delivery Role.
Support Mainframe Projects (HW Upgrade, OS Upgrade, ISV Products upgrade etc…) as per needs.
Ensure Mainframe System Availability @ 99.99% and work towards meeting agreed SLAs
Minimum Qualification :
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Your personal data will be retained by TCS for as long as TCS determines it is necessary to evaluate your application for employment as per our retention policy. You have the right to request TCS for temporary / permanent exclusion of your candidature from any recruitment related communication . For any such request you may write to careers.tcs.com.
Regards
Nafisa Begum
HR-Talent Acquisition
Tata Consultancy Services
Storage Admin • Chennai, Tamil Nadu, India