Principal Software Engineer

Zyoin GroupHyderabad, Republic Of India, IN

30+ days ago

Job description

Role : Sr. Software Engineer (Voice – Product Engineering Team)

Experience : 5 – 10 Years

Location : Hyderabad

Notice Period : Immediate – 30 Days

As a Senior Software Engineer, you will be responsible for the design, implementation, testing, maintenance, and optimization of software solutions. You will translate product requirements into working software, ensuring functionality, scalability, and high performance.

Key Responsibilities :

Drive innovation and efficiency in Call Engine (CEN), ASR, TTS, Voice Quality, and related components.
Solve complex problems to deliver impactful, high-quality UX solutions.
Contribute to systems architecture, ensuring scalability and reliability.
Collaborate cross-functionally to align feature development with business objectives.
Identify and resolve bugs to deliver seamless user experiences.
Actively participate in Agile team processes and best practices.

Skills & Expertise :

Solid understanding of Contact Centre technologies (Voice, IVR)

Strong analytical, design, problem-solving skills

Excellent communication & collaboration skills

Advanced programming skills with openness to learn across the stack

Front-End :

JavaScript (React preferred), GraphQL, Webpack, form management tools (React-final-form)

Telephony User Interface (TUI) experience

Back-End :

Microservices architecture, C#, .NET Framework, .NET Core

C++ / Rust and cross-language interoperability

Linux, Virtualization

Database development with ORM tools (Entity Framework / Dapper), MSSQL preferred

Concurrency, parallel programming, event-driven architecture

VoIP protocols (SIP, RTP), networking protocols (TCP, UDP)

Low-level programming (kernel to network space)

Deployment & Cloud :

AWS services (Fargate, Kubernetes, S3, RDS, Lambda, Elastic Beanstalk)

Infrastructure-as-Code (CloudFormation / Terraform)

CI / CD (Buildkite, CircleCI, Jenkins)

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Principal Software Engineer • Hyderabad, Republic Of India, IN