Job Overview
Expereince : 4-6 years
Working Conditions : Flexible to wo rk in Shifts .
Key Responsibilities
- Provide Level 2 support for server infrastructure and VMware virtualization technology.
- Troubleshoot and resolve technical issues related to servers, virtual machines, and associated systems.
- Monitor system performance and implement proactive measures to ensure optimal operation.
- Collaborate with cross-functional teams to design and implement server solutions that meet business requirements.
- Perform regular maintenance tasks such as patching, upgrades, and backups.
- Create documentation and knowledge base articles for reference by team members.
- Participate in on-call rotation schedule to provide after-hours support when needed.
Requirements
Prior experience in providing Level 2 support for server infrastructure and VMware technology.Demonstrated proficiency in troubleshooting server-related issues and implementing solutions in a timely manner.Certifications such as VMware Certified Professional (VCP) or MCP or equivalent are preferred.Strong knowledge of server hardware, operating systems, networking, and storage technologies.Excellent communication skills with the ability to work effectively in a team environment.Proven ability to prioritize tasks and manage multiple projects simultaneously.Willingness to continuously learn and adapt to new technologies in the server support domain.Skills Required
Storage Domain, Networking, Server Hardware, Troubleshooting