Talent.com
This job offer is not available in your country.
Consultant - Dgtl. Trnf.

Consultant - Dgtl. Trnf.

ConfidentialGurgaon / Gurugram
30+ days ago
Job description
  • This is Techno-functional Role with good experience in BPO / BPM Digital Transformation, Lean Six Sigma Methodology, Business Process Re-engineering, Data and Analytics, Intelligent Automation, and AI & NLP in a client-facing role.
  • Experience with platform or marketplace companies, along with knowledge of the advertising sector, is preferred.
  • Excellent data analysis skills are required.
  • Proficient in Excel, Word, PowerPoint, and Minitab.
  • Proven expertise in Change and Project Management, with a strong background in digital consulting and collaboration with cross-functional teams.
  • Familiarity with Design Thinking methodologies, including Customer Journey Mapping, persona creation, co-creation facilitation, and rapid prototyping using tools like Mural.
  • Strong experience in digital transformation embedded with Intelligent Automation, Analytics and emerging Technology
  • Hands-on experience with Quality methodologies and techniques is necessary.
  • The consultant will function as a change agent, responsible for driving quality deployment, transformation projects, and customer / business metric impact initiatives.
  • Engage in and present findings during client / customer reviews and management meetings.
  • Lead Continuous Improvement projects, initiating and promoting best practice sharing across the team.
  • Foster a culture of data-driven decision-making and ensure adherence to WNS Tranformation Role Roadmap requirements.
  • Assist in identifying and capturing new market opportunities through product development or strategic partnerships.
  • Manage all aspects of projects, including identification, solution development, execution, and ensuring successful adherence to timelines and budgets.
  • Negotiate and build relationships with internal and external partners, developing innovative business approaches.
  • Create comprehensive business cases with recommendations on benefits, financial implications, risks, and long-term sustainability.
  • Effectively manage complex change by collaborating and influencing stakeholders.

    • Preferred candidate profile

    • Gradudate
    • 10+ years of experience
    • BPM / BPO experience is essential.

      • Skills Required

      Digital Transformation, Process Excellence

    Create a job alert for this search

    Consultant • Gurgaon / Gurugram