Customer Success Associate

Interested candidates please contact Dhriti - 8527282112

Role & responsibilities

Handle customer inquiries via phone, email, and chat.

Provide detailed information about our products and services.

Assist customers in making informed decisions about their insurance needs.

Achieve sales targets by promoting and selling insurance products.

Maintain accurate records of customer interactions and transactions.

Resolve customer complaints in a professional and timely manner.

Collaborate with team members to improve customer satisfaction.

Preferred candidate profile

Experience : 0-4 years in customer service or sales.

Excellent communication and interpersonal skills.

Ability to handle high-pressure situations and resolve conflicts effectively.

Basic computer skills and familiarity with CRM systems.

Strong problem-solving abilities and attention to detail.

High School Diploma and Bachelor's degree preferred.

Perks and Benefits

Amazing work culture.

Complete Day shift.

6 Days working 1 Roster off

Unlimited Incentives

Good opportunity for career progression.

GMC- Group medical coverage

Gratuity is paid as per applicable law which is over and above total offered CTC