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[High Salary] VOICE and NONVOICE process salary 40k call Anusha 7815982900

[High Salary] VOICE and NONVOICE process salary 40k call Anusha 7815982900

ConcentrixIndia
28 days ago
Job description

Roles and Responsibilities

  • Handle customer calls to resolve their queries and concerns.
  • Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions.
  • Maintain accurate records of all interactions with customers using CRM software.
  • Collaborate with internal teams to resolve complex customer issues that require escalation.
  • Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate.
  • Freshers And Any experience is FINE
  • Should be Excellent in oral Communication
  • Should be flexible in shifts

Namratha-7795311104

call hr indu@7848820046

call hr Suman@7848820047

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High Salary • India

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