Salon manager ( Chandigarh)

Job Description

Mail : - info@naukripay.com

salon manager oversees daily operations, including managing staff, scheduling, and inventory, while ensuring excellent customer service and profitability. Key responsibilities include hiring and training employees, handling client complaints, managing financial records, and developing marketing strategies to attract and retain clients.

Core responsibilities

Staff management :

Recruit, hire, and train new salon employees.

Create and manage staff work schedules, ensuring adequate coverage.

Supervise staff performance, provide feedback, and handle conflict resolution.

Client relations :

Ensure high levels of customer satisfaction and a positive salon atmosphere.

Handle customer inquiries, complaints, and feedback in a professional manner.

Develop and maintain strong client relationships.

Operations and administration :

Manage the day-to-day operations of the salon.

Oversee inventory, track stock levels, and order necessary supplies and products.

Ensure the salon is clean, sanitary, and compliant with health and safety regulations.

Financial management :

Monitor financial performance, track sales, and manage payroll.

Handle client payments, maintain financial records, and prepare reports.

Marketing and business development :

Develop and implement marketing strategies to attract new clients.

Promote services, products, and special offers through social media and other channels.

Key qualifications

Experience managing a salon or similar business.

Strong organizational and leadership skills.

Excellent communication and customer service skills.

Knowledge of the beauty industry, services, and products.

Basic accounting or financial management skills.

Ability to work under pressure.

Requirements

meeting with clients virtually or during sales visits. demonstrating and presenting products. establishing new business. maintaining accurate records. attending trade exhibitions, conferences and meetings. reviewing sales performance. negotiating contracts and packages.