Program Lead - Operations and Strategic Partnership, Delhi / Mumbai

Role : Program Lead - Operations and Strategic Partnership, Delhi / Mumbai

Experience :  7+ Years

Salary : Up to 8 LPA

Reporting To : CEO

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Job Overview : We are seeking a Program Lead who excels in operations and partnerships, capable of guiding teams through complex projects and building meaningful relationships across diverse organizations. This individual should be able to navigate the intricacies of both government and private partnerships while ensuring programs run smoothly for the thousands of individuals who depend on them. This critical role sits at the intersection of operational systems and strategic relationships, contributing to significant impact goals.

Key Responsibilities :

Strategic Leadership (40%)

Develop and execute comprehensive operational strategies for platform implementations across partner states, ensuring alignment with Standard Operating Procedures (SOPs) and the organization's mission.

• Lead strategic planning for scaling operations, identifying new opportunities, and designing sustainable delivery models for diverse contexts (government, educational institutions, NGO collaborations).
• Collaborate with senior leadership to set long-term vision, growth targets, and innovation priorities for program impact.
• Drive evidence-based decision-making by analyzing program data, research findings, and stakeholder feedback to continuously improve operational strategies.
• Assist in drafting program proposals aligned with organizational goals and funders' interests, ensuring efficient resource utilization.
• Identify and develop partnerships with various scholarship providers, CSR / Philanthropic / individual donors, and education-focused organizations to maximize funding opportunities.
• Develop strategies to unlock scholarship funds by collaborating with government schemes, CSR partners, and philanthropic organizations.
• Drive automation within programs and operations, improving efficiency and streamlining workflows.
• Identify processes that can be automated and collaborate with the tech team to pilot and deploy tools for managing scholarships, data collection, and donor engagement.
• Develop Standard Operating Procedures (SOPs), benchmarks, and Service Level Agreements (SLAs) for programs, ensuring scalability and standardization across initiatives.
• Ensure program design upholds student ownership, dignity, and empowerment.

Program Operations & Delivery (40%)

Overall accountability for all aspects of program implementation, ensuring 100% delivery for agreed-upon inputs and outputs.

Team Engagement & Capacity Building (20%)

Lead team efforts in delivering programs and achieving strategic goals.

Qualifications and Competencies :

Work Experience : 7+ years of experience driving social impact projects.

Education : No minimum qualifications, but candidates with relevant certifications will be preferred.

Language : Exceptional verbal and written communication in English and Hindi; regional language fluency preferred.

Leadership & Strategic Thinking

Communication & Relationship Management

Operational Excellence

Hiring Note : Applications will be reviewed on rolling basis. This job is first posted on July 18, 2025, on GroundZeroJobs.Org

For any questions, ping us on WhatsApp Chat helpline : +91-8058331557