Opportunity Satguru Travel- General Manager- Africa Location
Strategic Planning and Execution :
- Develop and execute the regional business plan aligned with the company's vision and growth objectives.
- Identify market opportunities and design strategies to increase market share and revenue.
- Analyze industry trends to maintain a competitive edge and adapt to changing market conditions.
B2B Sales and Business Development :
Develop and implement regional B2B sales strategies to achieve revenue and growth targets.Identify and cultivate new corporate clients and business opportunities within the region.Build and maintain strong relationships with existing corporate clients to drive account growth and retention.Represent the company at key industry events, meetings, and networking opportunities to enhance market presence.Corporate Client Relationship Management :
Serve as the primary point of contact for key corporate clients, ensuring their travel needs and expectations are met.Negotiate contracts, pricing, and service agreements with corporate clients.Address client concerns and resolve escalated issues to maintain high levels of client satisfaction.Profit and Loss Management :
Oversee the region's P&L, ensuring revenue growth while managing operational costs.Implement cost-saving measures without compromising service quality or client satisfaction.Monitor financial performance, prepare budgets, and deliver comprehensive reports to senior management.Reporting and Insights :
Deliver regular reports on sales performance, market conditions, and operational metrics.Provide actionable insights and recommendations to senior leadership for strategic decision-making.Monitor and evaluate KPIs to assess the effectiveness of regional initiatives.Team Leadership and Development :
Lead, mentor, and develop the regional sales and account management teams to ensure high performance.Set clear goals, monitor performance, and provide ongoing feedback and support to team members.Foster a culture of collaboration, innovation, and accountability within the team.Communicate organizational goals and priorities to the regional team and ensure alignment.Skills :
Experience within the Travel IndustryStrategic thinking.Advanced proficiency in Excel and financial software.Strong Communication and leadership skills.Aptitude in building relationships with professionals of all organizational levels.What we're looking for :
Master's degree in Travels or related field (Master's degree preferred).15+ years of experience from travel industryStrong knowledge of Travel and Tourism Industry.Excellent analytical, organizational, and problem-solving skills.Strong leadership and team management abilities.Effective communication and interpersonal skills.(ref : iimjobs.com)