Job Role
The Senior consultant will be involved in providing objective advise, expertise, guidance and specialist skills with the aim of achieving the project targets. The Senior consultant will mainly work with the EY team to :
Be part of the client engagements and lead specific work-streams
Advice clients in designing and implementing the right sourcing model, including but not limited to shared services and outsourcing
Assist clients through the transition journey including as-is assessment, vision development, business case development, target operating model design, sizing, location selection, performance management support, transition management, process review and continuous improvement
Advise clients on outsourcing deal setup best practices through RFP development, vendor evaluation, contract negotiation, portfolio rationalization, benchmarking and end of term support
Map current processes & control systems and identify gaps and areas of improvement
Support the Engagement Manager for activities such as engagement economics and receivables, project resources and team utilization
Lead the delivery / execution of high-quality deliverables and manage service quality, brand and client expectations
Contribute to brand development by writing articles, developing thought leadership and point-of-views
Contribute to knowledge development and management
Demonstrate significant industry / solution expertise
Assist in resolving people issues
Support people development through guidance and feedback
Ensure compliance to the firms standards, processes and policies
Contribute to the firms initiatives in enhancing market leadership & growth, quality, people agenda and operational excellence
Manage senior external / internal stakeholders independently
Professional Background
- 6 to 8 years of relevant post MBA experience - Consulting background (preferably) or Industry background (Outsourcing Advisory / Retained Organization Governance role / Outsourcing Service Provider Business Development team)
- Experience of executing projects in the area of outsourcing, sourcing strategy development or Outsourcing services sales
- Process redesign experience in process areas like Lead to Order (L2O), Order to Cash (O2C), Record to report (R2R), Procure to Pay (P2P), Hire to Retire (H2R) etc.
- Experience in working on finance transformation, business case analysis and planning, Service sourcing, RfP process, Outsourcing / offshoring strategy and setup, Shared service or IT transformation or Design of SLAs, process KPIs and reporting requirements
- In-depth domain knowledge of Technology sector. Should have worked in any one or more of following sub-sectors of technology sector Global capability centres or SSCs, IT Services, Engineering services, BPO, Semiconductor, Devices, Hardware, Software, Internet and e-commerce
- Knowledge of current technology landscape, trends and solutions
- Relevant consulting experience with Big 4 is preferred
- Industry experience of managing functions under controllership, FP&A, Revenue mgmt., transactional finance, etc. especially within the professional services domain
- Exposure to data management and analytics
Preferred Skills
Expertise in two or more of the areas listed process transformation, business case analysis and planning, Service sourcing, RfP process, Outsourcing / offshoring strategy and setup, Shared service or IT transformation or Design of SLAs, process KPIs and reporting requirementsExposure to implementation of RPA / OCR / BI / Consolidation toolsExperience with process mapping tools like Microsoft Visio, IBM Blueworks, Celonis etc.Hands on experience with different data visualization tools like Tableau, Power BICore skills
Sharp focus on quality deliveryIn-depth understanding of the economic and business environmentProfessional network and networking skillsExcellent oral and written communication skillsGood leadership qualitiesClient relationship management and account management skillsProgram management, multi-tasking and time management skillsExcellent people management skillsAbility to develop / customize solutions relevant to clientAdvanced knowledge of MS Excel, Word, Power PointOther
Willingness to travelWillingness to learn and imbibe new skillsFlexible to adopt to a demanding lifestyleAble to thrive in relatively unstructured situationsHigh initiative and drive, positive attitude and high commitmentMaturity and ability to handle pressureAcademic Background
B.E. / B.Tech. or CA + MBA (preferably from a premier institute such as IIMs, NITIE, SP Jain, XLRI, ISB, FMS etc.) with a good academic background