Ensuring that request received in GVMS, MDG & via email are completed within agreed SLA (TAT) with each of the regions / countries with highest accuracy
Should be able to resolve all queries received in generic mailbox and reply to same within 1 WD TAT
Manage the Peak / Off Peak volumes within the regions and ensure extended support to complete the additional volumes received
Resolve all queries received in generic mailbox and reply to same within 1 WD TAT
Provide day-to-day support to business operations within / outside of GBS-IN
To ensure that quality of data meets the needs of both the line of business and of the organization.
To get trained on all regions of Vendor master and ensure constant learning on processes of new regions is a focus area
Should be able to plan & prioritize the work allocated on daily basis and let SME / Lead know when unable to achieve the target
WHO YOU ARE :
B. Com / MBA finance or any other suitable accounting degree
Minimum 0- 2 years experience in AR / AP or any other Finance function with hands-on SAP knowledge
Excellent knowledge of accounting principles, good communication skills, analytical skills, Self-driven and result oriented
Independent individual who is able to plan work efficiently to meet tight timelines