Internship Trainee

Job Summary :

We are seeking a motivated Enrollment & Engagement Intern / Telecaller to connect with leads from our database and guide them through the process of registering for our courses. The role involves follow-up on missed contacts, payment reminders, and post-course feedback collection.

Tasks

Key Responsibilities :

Lead Engagement & Registration :

Make outbound calls to leads, explain course details, and encourage registration. Assist with the registration process and maintain accurate records of all interactions.

Follow-Up on Missed Contacts :

Follow up with leads who were unavailable during the initial call. Send reminders via SMS or email if needed to encourage them to join the course.

Payment Follow-Up :

Contact registered students who haven’t made payments, provide payment reminders, and ensure timely completion of enrollment.

Feedback Collection :

After course completion, follow up with participants to collect feedback for future course improvements.

Target Achievement :

Meet daily / weekly targets for course registrations, calls, and follow-ups. Track progress and report on key metrics to management.

Skills & Qualifications :

• Strong communication skills, with the ability to explain course details clearly and persuasively.
• Previous experience in telecalling or customer service is a plus.
• Goal-oriented with the ability to handle rejection and stay motivated.
• Basic knowledge on excel or data entry skills is preferred.
• Good time management and organizational skills.

Requirements

Benefits

Work from anywhere, flexible hours, certification

Looking for candidte with sales flair and are passionate about customer relationship management