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Sales Head (jewellery)

Sales Head (jewellery)

CHANDANA BROTHERS TEXTILES AND JEWELLERS PRIVATE LIMITEDpanchkula, haryana, in
6 days ago
Job description

Job Summary

The Sales Head – Jewellery Retail will be responsible for driving revenue growth, customer engagement, and team performance across all jewellery showrooms operating under the Chandanaz brand.

Job Qualifications & Requirements

  • Graduate / Postgraduate in Sales, Retail, or Business Management
  • Require 12-15 years of experience in jewellery retail, including 5+ years in a leadership role with proven experience in managing multi-store operations in a single brand.
  • Strong team leadership, interpersonal, and decision-making skills
  • Deep understanding of customer buying behavior and regional jewellery trends
  • Willingness to travel frequently across store locations
  • Proficiency in Microsoft Excel, purchase and sales planning tools, and ERP systems
  • Excellent interpersonal, leadership, and team management skills
  • Fluency in English, Telugu, and Hindi is preferred.

Key Responsibilities

  • Set monthly and annual sales targets for all showrooms and monitor achievement at the store and team level.
  • Analyze sales performance data to identify trends, gaps, and growth opportunities. Supervise day-to-day retail operations of all 7 jewellery showrooms.
  • Lead showroom managers and ensure consistent customer service, stock handling, and visual merchandising standards.
  • Implement SOPs for sales, billing, product display, and staff grooming.
  • Monitor staff performance and manage incentive programs to drive high performance.
  • Ensure high levels of customer satisfaction and a consistent in-store experience across locations.
  • Build and nurture relationships with HNI / VIP clients and oversee loyalty program implementation.
  • Review stock allocation and replenishment across stores to manage inventory and reduce aged stock.
  • Work with Marketing and MarCom teams to align promotions, campaigns, and local offers.
  • Identify training needs and coordinate regular programs on product knowledge and sales techniques.
  • Prepare weekly and monthly sales performance reports for leadership with actionable insights.
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    Sales Head • panchkula, haryana, in

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