Client Success and Growth Manager

The ideal candidate is a passionate, self-motivated, and detail-oriented team player who is committed to the success of our customers. You will focus on growing and developing existing clients, as well as generating new business by identifying, implementing and executing new strategies.

Responsibilities

The Key Account Manager is responsible for managing and nurturing relationships with the company’s most important clients. This role ensures client satisfaction, drives revenue growth, and develops strategic partnerships to achieve long-term business objectives

• Own Commercial relationships and P&L for one client
• Identify and close expansion opportunities with existing client.
• Proactively manage renewals and negotiate contracts with client
• Collaborate closely with customer, supplier and internal team.
• Maintain accurate forecasting and inventory planning for smooth execution of contracts.
• MIS reporting to client for the monthly KPI.
• Manage all the functions in the branch like operation, purchase and planning.

Qualifications