Flexible Benefits Consultant

ConfidentialIndia, Bengaluru / Bangalore

5 hours ago

Job description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Benefits Consultant - India Total Rewards

UnitedHealth Group is dedicated to helping people live healthier lives and to help make the health system work better for everyone.

The India Benefits Consultant will report into the India Director Benefits. The role will be responsible for developing best practice employee benefit solutions designed to support our flexible benefits strategy for employees across the India region.

Location : Bangalore, Chennai, Gurgaon, Hyderabad, Noida

Primary Responsibilities :

Strategic Input :

Deep experience of employee benefit program design and execution

Partner in designing flexible benefit solutions to support the organization's rewards strategy

Effective vendor management experience (including the review of policy design and annual contract renewal)

Leading the end-to-end program execution (from design to implementation and on-going review) and measuring success of programs

Management and development of all employees facing communications and program tools or systems

Drive continued benchmarking to ensure that all programs are market competitive and covered from legal risks standpoint

Lead harmonization of program offerings during M&A activity

Stakeholder Management (Internal and External) :

Liaise with key internal and external partners to drive the regional benefit charter along with India Rewards Leadership

Partner with vendor partners to ensure service levels are being met, coordinate for program implementation as per timelines, address escalations, etc.

Establish relationships with vendors, brokers, consultants and internal resources to ensure that benefit plans are meeting the organization and employee requirements

Partner with IT Teams of Organization and Vendor to ensure seamless technology platforms deployment, ongoing changes, testing, etc.

Partner with Site team, business volunteers and drive participation for programs

Liaise with the ES&P and Legal Teams on having contract aligned with program design requirements

Address employee queries and escalations to ensure gaps are addressed in a timely manner

Partner with SPOC in other UHG entities to ensure consistency of program delivery

Program Management, Reporting and Data Analysis :

Build effective project plans to define clear deliverables, timelines and assign ownership to track progress / completion of projects

Track participation and feedback to capture program utilization

Participate in surveys for market data and gather details for benchmarking programs. Provide insights on programs based on market data

Work with technology partners to ensure automated reporting capabilities and design elements are finalized in consultation with internal stakeholders

Report out insights from data analysis highlighting the impact of programs on employee experience and make recommendations on design changes

Benchmarking and Compliance :

Submit participation data in external surveys and track for reports received from consultants

Prepare comparative analysis for UHG vs Market data for benefits policies and programs highlighting positioning of UHG

Partner with employment legal to review compliance requirements within each benefit and identify gaps, if any

Partner with India Benefits leader in identifying risk areas based on non-compliance, if any and provide recommendations to mitigate non-compliance risks

Operational Direction :

Oversee the development and delivery of appropriate tools and technology for benefit program solutions

Coordinate with global peers to work on global initiatives across UHG

Oversee and execute the administrative aspects of program execution

Work closely with human capital, payroll, legal, and communications to ensure alignment and compliance across the region, as needed

Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and / or re-assignment to different work locations, change in teams and / or work shifts, policies in regards to flexibility of work benefits and / or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications :

MBA or equivalent in Human Resources or other management streams

Overall experience of 8+ years and 5+ years of benefits management experience or experience with analysis and understanding of Total Rewards practices

Regional specific benefits experience in trends / costs and modeling outcomes

Experiencein workingwith benefits program design, competitive market analysis, cost forecasting

Experience of managing benefits harmonization and transition following M&A activity

Familiarity with benefits compliance rules regionally

Proven solid benefit program vendor management and Project management skills

Proven confident working directly with senior business leaders to ensure strong stakeholder management

Proven good interpersonal and client facing skills with People Business Partners and Key Stakeholders

Proven solid organizational and time management skills, and capable of multi-tasking in a fast-paced environment

Proven effective verbal, written, and presentation skills and a collaborative team player

Proven self-starter and resourceful with demonstrated ability to work effectively in matrixed work environment

Preferred Qualifications :

Former Consulting experience

Experience in implementation of flexible benefit solutions

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