Technical Fraud Analyst

This job is with Standard Chartered Bank, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Job Summary The role will be responsible for

• Minimise Fraud losses by analysis of fraud trends, MIS, reviews, reporting and compliance
• Head Office Reporting and Stakeholder reporting for GBS supported countries
• Minimise fraud losses by recommending rules to detect real time fraud and also on pro-active basis.
• Provide co-ordination and support in rollout and execution of processes.
• Manage the processes and activities with current capacity.
• Ensure that policies and processes are followed
• Reduce Fraud Losses by way of Timely placement of system parameters.
• Ensure daily reports are produced without any delay
• To manage the relationship between country and other team members within FRSC.
• To ensure error free work.
• To provide Guidance to team members on operational issues.
• Develop and manage a full-fledged information system to identify fraud trends and initiate early identification and mitigation of fraud risks
• Provide system and information support to all regions
• Strengthen the transaction processing activities of the countries by recommending process / policy changes where applicable and through regular training of front-end staff
• Provide forecast based on monthly MIS to assist in the prediction and accurate allocation of staffing to enhance report monitoring
• Regular and proactive fraud detection system parameter review / management
• Review Daily MIS maintenance
• Maintenance and archival of all department documents.
• To actively participate in BCP / DR.
• To ensure exceptions arising out of KCSA / CST checks are immediately rectified and preventive action put in place to prevent recurrence.
• Ensure adequate training (On the Job, soft skill, etc.) is provided to all staff members
• Ensure that the team members only use systems and access information for which they have authorization and only use the systems and information in ways and for purposes for which they have been authorized.
• Participate in all meetings / discussions including monthly SRM calls organised by Country Stakeholders and provide necessary guidance / support

Key Responsibilities Strategy

Business

Processes

People & Talent

Risk Management

Governance

Regulatory & Business Conduct

Key stakeholders

Qualifications

Skills and Experience

About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we :

Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

Time-off including annual leave, parental / maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

Flexible working options based around home and office locations, with flexible working patterns.

Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

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