Operations Manager

Tripy PackageGreater Delhi Area, India

14 hours ago

Job description

🚀 We’re Hiring : Operations Manager | TripyPackage 🌍

Job Title : Operations Manager

Location : Noida / Remote + On-site (as required for trips)

Employment Type : Full-time

Experience Required : 2–4 Years (Travel or Hospitality Industry Preferred)

Salary Range : ₹35,000 – ₹50,000 per month (based on experience & performance)

🌏 About TripyPackage

TripyPackage is a fast-growing travel-tech startup building a transparent and trusted ecosystem for travelers and vendors.

We specialize in curated trips across Himachal, Uttarakhand, and Rajasthan , blending local experiences, verified stays, and premium travel amenities.

Our goal is simple yet powerful to redefine group and weekend travel in India by connecting explorers with authentic local experiences and trusted travel partners.

If you’re someone who thrives on adventure, organization, and creating seamless experiences this could be your next big move!

🎯 Role Overview

We’re looking for a highly organized and proactive Operations Manager to manage end-to-end trip operations from vendor coordination to on-ground execution.

You’ll ensure every TripyPackage trip runs smoothly, meets quality standards, and leaves travelers with unforgettable memories.

You’ll play a crucial role in vendor partnerships , trip captain management , and process optimization as we scale our operations nationwide.

🧭 Key Responsibilities

1. Trip Operations & Execution

Oversee planning and smooth execution of all trips (weekend & long-duration).
Coordinate with hotels, transport vendors, and local guides for every trip.
Ensure all amenities and inclusions (as per package details) are available during the trip.
Handle pre-trip checklists, trip captain briefings, and post-trip feedback collection.

2. Vendor Management

Build and maintain partnerships with hotels, transporters, and activity providers.

Negotiate rates, finalize contracts, and ensure vendor compliance with TripyPackage standards.

Identify and onboard new vendors to expand our destination network.

3. Team Coordination

Manage and train trip captains for on-ground customer experience.

Coordinate with the content and marketing teams for live updates and storytelling during trips.

Collaborate with the backend and admin teams for itinerary updates and operational data tracking.

4. Quality & Experience Control

Ensure every trip meets Tripy Preferred standards comfort, safety, and engagement.

Implement SOPs for pre-trip verification, emergency handling, and feedback analysis.

Resolve operational issues proactively and ensure customer satisfaction.

5. Reporting & Process Improvement

Maintain trip reports, vendor performance data, and expense summaries.

Identify inefficiencies and optimize operational workflows.

Regularly share reports with management and suggest process upgrades.

🧩 Required Skills & Qualifications

Bachelor’s degree in Business, Hospitality, or Travel Management (MBA preferred).

Minimum 2 years of experience in travel operations, vendor management, or hospitality management.

Excellent communication, negotiation, and leadership skills.

Strong problem-solving mindset and ability to handle real-time travel challenges.

Comfortable traveling across states for vendor visits and trip management.

Knowledge of travel tools, spreadsheets, and CRM software.

(Candidates without a degree but with relevant experience are also welcome to apply.)

🌟 Perks & Benefits

Opportunity to be part of a growing travel-tech brand with nationwide reach.

Incentives on successful trip completion and performance.

Travel opportunities across India (Himalayan & Desert regions).

Growth path to Head of Operations / COO , based on performance.

Reporting To :

Co-founder & CEO (TripyPackage)

📩 Ready to Build Experiences, Not Just Trips?

If you’re passionate about travel, love managing teams, and can turn challenges into well-planned adventures we’d love to hear from you!

📱 Share your CV on WhatsApp → 9310348367

📝 Or apply via Google Form → https : / / forms.gle / hpXbLC3vW6Kot73z8

Join us and help shape the future of experiential travel in India. 🌄✨

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Operation Manager • Greater Delhi Area, India