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Senior Manager, Technology

Senior Manager, Technology

Link GroupNot Specified, Not Specified, India
5 hours ago
Job description

Overview We are seeking an experienced Senior Manager, Technology with 12+ years of experience to lead enterprise software development and testing capability, to support the business. The candidate should be a seasoned Senior Technical Leader with expertise in system architecture, development, release management, support and agile / scrum delivery as well as an experienced and dynamic individual to oversee end-to-end project deliveries and ensure exceptional client satisfaction. This dynamic individual will oversee end-to-end project deliveries and ensure exceptional client satisfaction. The ideal candidate will possess a strategic mindset, strong leadership abilities, and a proactive approach to delivery excellence. This role requires strong technology delivery expertise with a proven track record of managing complex deliveries and workstreams supporting multiple projects and initiatives utilising hybrid workforce including permanent and managed services staff. Key Accountabilities and Main Responsibilities Strategic Focus

  • Technical and Delivery Leadership :
  • Set technical direction and architectural standards across engineering teams.
  • Guide complex system designs and solutioning for critical initiatives.
  • Ensure adherence to best practices in engineering excellence, including code quality, performance and security.
  • Champion modern software engineering practices with an emphasis on clean architecture, modular design and maintainability
  • Oversee release planning and coordination, ensuring smooth and reliable delivery cycles
  • Delivery Excellence : Lead the successful execution and delivery of multiple complex projects, ensuring adherence to quality standards, timelines, and client requirements.
  • Stakeholder Relationship Management : Serve as the primary point of contact for global stakeholders, fostering long-term partnerships and ensuring alignment with business objectives.
  • Team Leadership : Direct and mentor delivery teams and delivery managers, promoting collaboration, accountability and continuous improvement.
  • Strategic Planning : Develop and implement technology delivery strategies to meet organizational goals and uplift in quality, speed of technology development, and production support outcomes.
  • Partner with executive leadership to align technology roadmaps with business goals. Drive technical innovation and evaluate emerging technologies for business value
  • Risk Mitigation : Proactively identify, assess, and address risks to ensure smooth project / program execution according to defined guidelines.
  • Process Optimization : Continuously evaluate and refine delivery frameworks and methodologies to enhance performance and scalability.
  • Stakeholder Management : Maintain open and transparent communication with internal and external stakeholders, providing regular project updates and reports.
  • Financial Accountability : Monitor project budgets, resource allocation, and profitability, ensuring cost-effective delivery.
  • Cost Optimization : Develop strategies to simplify technology delivery and reduce overall cost base by tracking year on year improvements in efficiencies.

Operational Management

  • Oversee the execution of technology delivery across multiple cross-functional teams, ensuring alignment with business objectives, timelines, and quality standards.
  • Establish and promote best practices for delivery tracking, ensuring that teams have clear visibility into progress, velocity, and delivery risks.
  • Act as a key interface between senior stakeholders, engineering teams, and delivery teams, ensuring that all parties are aligned on delivery priorities and roadmaps.
  • Adhere to Agile, Scrum and DevOps best practices to deliver business requirements in timely fashion.
  • Adherence to the organization's quality standards to ensure that all work is handled Securely, Professionally and Diligently
  • Measure continuous improvement through quality of the delivery demonstrating yearly improvement in metrics.
  • Increase technology proficiency and knowledge within the Pensions domain removing our reliance on third parties for delivery and expertise (IP) of our systems.
  • Collaborate with organization level departments to get necessary support for the team in terms of adequate resourcing, tools & licenses.
  • Assist the leadership with regular business updates via Dashboards & presentations.

    • People Leadership

  • Create Agile & DevOps Culture through strategy to train and coach resources to deliver in line with best practices.
  • Manage and support delivery leaders and cross-functional teams working in a global delivery model.
  • Ensure that skill levels and experience of the team is maintained up to date.
  • Development of the team environment to ensure a robust, skilled and collaborative team, driving appropriate retention.
  • Maintain and track team performance on consistent basis, also identify opportunities for career progression for staff.
  • Embed MUFG purpose and values in people management and operating practices.
  • Work towards and support the diversity and inclusion objectives of the firm.

    • Governance & Risk

  • Reviewing IT processes and procedures to ensure efficiency and simplicity for the business and meet control objectives as set out ISO27001 and other financial industry regulation.
  • Identify opportunities for optimization and financial savings.
  • Take a lead on the management of risk, dependencies and issues associated with tech delivery.
  • Adhere to MUFG's standards, policies, and procedures

    • The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs. Experience & Personal Attributes Experience

  • Overall,12 years' experience with minimum 8 years in team management, technology delivery and proven industry experience in leadership role preferably from Financial Services industry.
  • Demonstrated experience in managing multiple projects and cross-functional teams in a dynamic environment using technologies like Dot Net, Azure Cloud, SQL, Automation & AI, CI / CD pipelines, Terraform, Infrastructure as code, Data Warehouse, Appian, Python and PowerShell.
  • Experience in resolving technical / functional complexities related to design, development, testing, releases, and support tasks.
  • Proven experience leading teams in an Agile / Scrum environment
  • Experience with microservices architecture and containerization (Docker, Kubernetes)
  • Experience working in a Global Capability Centre (GCCs) set up, that involves interaction with stakeholders at all levels of the organization.

    • Personal Attributes

  • Exceptional leadership, communication & interpersonal skills to engage with people at all levels of the organization and build strong relationships and trust with global stakeholders.
  • Highly effective collaboration and influencing skills with ability to explain strategic vision and execution of the same.
  • Strong analytical and problem-solving skills and ability to lead a medium-sized team
  • Support senior leadership in adoption and execution of accounting review standards and best practices
  • Solid relationship building and stakeholder management
  • Ability to analyse, resolve and document problems and resolutions
  • Ability to work as part of a cross-cultural team.
  • Ability to articulate business impact and importance to delivery team members who do not face off to stakeholders
  • Strong organization and time management skills
  • Exceptional leadership skills and capabilities
  • An effective mentor focused on coaching and developing teams.
  • Continuous improvement focus, with the ability to identify risks, cost efficiencies, and operational improvements
  • Ability to effectively liaise with senior-level stakeholders to communicate issues, risks, and solutions
  • Strong presentation and communication skills with ability to communicate clearly and effectively at all levels
  • Self-driven and motivated with a focus on operational efficiency and continuous improvement
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    Technology Manager • Not Specified, Not Specified, India