(03 / 10 / 2025) Zonal Business Manager-Forex

ZBM will be responsible for Zone FX Revenue target responsibility and ensure his –Forex cluster & individual FX- officer business delivery as per the target commitment. In addition, he needs to handhold a Cluster under his direct supervision.

Forex Business (Travel care / Remittance & Bank Notes) & revenue responsibility of Branch -Retail & Eco partner channel business. Bulk purchase / Bulk sales & small corporate Sales for the Cluster.

Onboarding direct sales segments like educational consultants, Tour Operators, Hotels, Travel & Money transfer agents, FFMC / AD-II and Banker’s business relationships to do business on Travel Card / Bank Notes, Outward remittances AD-I & II with special attention to Travel Card business.

Hand hold non-license branches and educate the branch team to learn on forex outward remittance and ensure to deliver of the committed. And Coordinate with the BDE team and ensure they deliver considerable business by educating incentive benefits.

Follow up & relationship building for Bankers to get Empanelment from bank FED

Roll out region-level business drive campaign with R &R, ensure performance review and Hire the right resources to build the team, by sharing regular business MIS on Forex to branches & sales teams.

Build and set up a Wholesale desk (WS-Desk) and supervise the desk revenue and its functions to enable the branch business.

And engage and build relationships with Key clients by the incentive / commission pay-out timely to retain the agents & partner relationships to MFL for the long term.

Coordination with RM / AM and Zona / HO team to enhance the retail forex & outward remittance business across the branch counters (license & non-License branches.)

Ensure to oversee regulatory compliance and product hygiene at all levels.

Branch visits and impart training on Fx business, where required – In house or in Groups

Responsibility for forex business & Revenue at the Region level, and Partner onboarding and improving direct sales through agent transactions. Ensure the team delivers the commitment and their incentive earnings, Training, Product visibility, regulatory compliance and team management and leadership coordination in addition to direct branch FX Revenue target.

Key account management, WS Desk revenue and building the Exclusive Forex business team to place new business modules across the State / Zone