Logistics and DTC Delivery Manager

Technical Skills :

Proficiency with logistics and DTC technology platforms, such as WMS (e.g., Manhattan, Oracle WMS), TMS (e.g., Oracle Transportation Management, Blue Yonder), OMS, or e-commerce platforms (e.g., Shopify, Magento).

Strong knowledge of ERP systems (e.g., Oracle NetSuite, SAP, Microsoft Dynamics) and their integration with logistics / DTC workflows.

Familiarity with data analytics tools (e.g., Tableau, Power BI, Excel) for performance monitoring and decision-making.

Understanding of automation, AI, or IoT technologies in logistics and supply chain is a plus.

Soft Skills :

Exceptional leadership and team management skills, with the ability to motivate and manage geographically dispersed teams.

Strong analytical and problem-solving skills to address operational challenges and drive strategic outcomes.

Excellent communication and interpersonal skills to collaborate with stakeholders, vendors, and present to senior leadership.

Ability to thrive in a fast-paced, dynamic environment, managing multiple priorities, and adapting to changing business needs.

Strategic thinking and customer-centric mindset to balance operational efficiency with customer satisfaction.

Preferred Qualifications :

Certifications such as APICS CPIM, CSCP, PMP, or CISM (Certified in Logistics, Transportation, and Distribution) are highly desirable.

Experience in a retail, e-commerce, or CPG (Consumer Packaged Goods) industry with a focus on DTC channels.

Knowledge of international logistics, including cross-border shipping, customs regulations, and global supply chains.

Familiarity with Agile or Scrum methodologies for project management.

Experience with sustainability initiatives in logistics, such as carbon-neutral shipping or eco-friendly packaging.