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Field Service Engineer

Field Service Engineer

ConfidentialPune, Chennai, Hyderabad / Secunderabad, Telangana
30+ days ago
Job description

Installation Supervision, Testing & Commissioning

  • Perform testing and commissioning of Qualitrol equipment and systems at customer sites.
  • Install, configure, and integrate hardware and software components.
  • Ensure all systems meet performance, quality, and safety standards.
  • Conduct site acceptance tests (SAT) and factory acceptance tests (FAT).

2. Troubleshooting & Maintenance

  • Diagnose and repair electrical, or software issues.
  • Provide on-site and remote troubleshooting support to resolve faults.
  • Perform preventive maintenance to ensure long-term system reliability.
  • Identify root causes of failures and implement corrective actions.

    • 3. Customer Support & Training

  • Train end-users on the correct operation and maintenance of equipment.
  • Provide technical support to customers, ensuring minimal downtime.
  • Maintain strong client relationships and serve as a trusted advisor.
  • Report all issues promptly.

    • 4. Compliance & Safety

  • Follow local safety regulations, industry standards, and company policies.
  • Ensure compliance with customer regulations.
  • Conduct risk assessments and adhere to proper safety procedures.

    • 5. Documentation & Reporting

  • Prepare detailed service reports, logs, Salesforce updates, and technical documentation.
  • Record test results, troubleshooting steps, and resolution processes.
  • Provide feedback to Applications or Engineering teams for continuous improvement.

    • 6. Continuous Learning & Improvement

  • Stay updated on new technologies, tools, and industry trends.
  • Attend training and certification programs as required by the company.
  • Assist in implementing system upgrades and performance optimizations.

    • Job Requirements :

  • Degree in Engineering (Electrical and Electronics)
  • 2-5 years of field service experience in a similar industry.
  • Expertise in Protection Relay, GIS (Gas Insulated Switchgear), Transformer Testing, and Commissioning.
  • Strong knowledge of diagnostic tools, drawing schematics, and technical manuals.
  • Strong communication skills to manage customer relationships smoothly.
  • Willingness to travel across the Middle East and Africa, with occasional international assignments.
  • To participate in the client project, submitting a medical report is a compulsory requirement, so it must be submitted before the offer is issued.
  • Valid driving license required to apply for an internal license for remote site visits.
  • Ability to work independently.
  • Strong communication skills to manage customer relationships smoothly.

    • Skills Required

    Troubleshooting, Testing

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    Field Service Engineer • Pune, Chennai, Hyderabad / Secunderabad, Telangana